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Exhibit 13.4: Importance Rankings of Work Characteristics in Nine Countries

Exhibit 13.4: Importance Rankings of Work Characteristics in Nine Countries

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Exhibit 13.4: Importance Rankings

of Work Characteristics in Nine

Countries



Copyright© 2005 South-Western/Thomson Learning All rights reserved



Work Values and the Meaning

of Work: Conclusions

•• InIn some

some societies,

societies, work

work isis very

very central

central and

and absorbs

absorbs

much

much ofof aa person’s

person’s life.

life.

•• All

All people

people hope

hope toto receive

receive certain

certain benefits

benefits from

from work.

work.

•• The

The first

first key

key toto successful

successful motivation

motivation strategies

strategies isis

understanding

understanding the

the differences

differences regarding

regarding how

how people

people

view

view work

work among

among countries.

countries.



Copyright© 2005 South-Western/Thomson Learning All rights reserved



The Basic Work-Motivation

Process

•• Motivation:

Motivation: aa psychological

psychological process

process resulting

resulting inin goalgoaldirected

directed behavior

behavior that

that satisfies

satisfies human

human needs

needs

•• Need:

Need: feeling

feeling ofof deficit

deficit or

or lacking

lacking

•• Goal-directed

Goal-directed behavior:

behavior: one

one that

that people

people use

use with

with the

the

intention

intention ofof satisfying

satisfying aa need

need



Copyright© 2005 South-Western/Thomson Learning All rights reserved



Work Motivation and the

National Context

•• Reinforcement:

Reinforcement: reactions

reactions toto aa person’s

person’s behavior

behavior that

that

encourage

encourage the

the person

person toto continue

continue the

the behavior

behavior

•• E.g.,

E.g., bonus

bonus pay

pay toto encourage

encourage behavior

behavior

•• Punishment:

Punishment: consequences

consequences ofof aa person’s

person’s behavior

behavior that

that

discourage

discourage the

the behavior

behavior

E.g.,

E.g., docking

docking pay

pay toto discourage

discourage behavior

behavior



Copyrightâ 2005 South-Western/Thomson Learning All rights reserved



Exhibit 13.5: The Basic Work

Motivation Process and the

National Context



Copyright© 2005 South-Western/Thomson Learning All rights reserved



National Context and Work

Motivation

•• Culture

Culture and

and social

social institution

institution influence

influence

•• They

They influence

influence the

the priority

priority people

people attach

attach toto work

work

•• They

They define

define what

what behaviors

behaviors are

are legitimate

legitimate ways

ways toto

satisfy

satisfy goals

goals

•• National

National context

context also

also influences

influences reactions

reactions toto goalgoaldirected

directed behaviors

behaviors atat work

work



Copyright© 2005 South-Western/Thomson Learning All rights reserved



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