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Phụ lục 07: Xử lý SPSS để phân tích tần suất (liên quan đến Người nộp thuế)

Phụ lục 07: Xử lý SPSS để phân tích tần suất (liên quan đến Người nộp thuế)

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Q6_TGiao



Valid Khong

Co

Total



Frequency

145

32

177



Percent

81.9

18.1

100.0



Valid

Cumulative

Percent

Percent

81.9

81.9

18.1

100.0

100.0



Q6_WebThue



Valid Khong

Co

Total



Frequency

12

165

177



Percent

6.8

93.2

100.0



Valid

Cumulative

Percent

Percent

6.8

6.8

93.2

100.0

100.0



Q6_WebKhac



Valid Khong

Co

Total



Frequency

167

10

177



Percent

94.4

5.6

100.0



Valid

Cumulative

Percent

Percent

94.4

94.4

5.6

100.0

100.0



Percent

94.4

5.6

100.0



Valid

Cumulative

Percent

Percent

94.4

94.4

5.6

100.0

100.0



Percent

99.4

.6

100.0



Valid

Cumulative

Percent

Percent

99.4

99.4

.6

100.0

100.0



Percent

72.9

27.1

100.0



Valid

Cumulative

Percent

Percent

72.9

72.9

27.1

100.0

100.0



Q6_ToRoi



Valid Khong

Co

Total



Frequency

167

10

177

Q6_BRon



Valid Khong

Co

Total



Frequency

176

1

177

Q6_PThanh



Valid Khong

Co

Total



Frequency

129

48

177



Q6_THinhDP



Valid Khong

Co

Total



Frequency

169

8

177



Percent

95.5

4.5

100.0

112



Valid

Cumulative

Percent

Percent

95.5

95.5

4.5

100.0

100.0



Q6_THinhTW



Valid Khong

Co

Total



Frequency

169

8

177



Percent

95.5

4.5

100.0



Valid

Cumulative

Percent

Percent

95.5

95.5

4.5

100.0

100.0



Percent

98.9

1.1

100.0



Valid

Cumulative

Percent

Percent

98.9

98.9

1.1

100.0

100.0



Q6_BaoDP



Valid Khong

Co

Total



Frequency

175

2

177



Q6_BaoKhac



Valid Khong

Co

Total



Frequency

175

2

177



Valid

Cumulative

Percent

Percent

98.9

98.9

1.1

100.0

100.0



Percent

98.9

1.1

100.0



Q6_TapHuan

Frequency

Valid Khong

Co

Total



N



Valid

Missing



2

175

177



Q7

_GuiVB

177

0



Valid

Cumulative

Percent

Percent

1.1

1.1

98.9

100.0

100.0



Percent

1.1

98.9

100.0



Statistics

Q7

Q

_PThanh 7_TBao

177

177

0

0



Q7

Q7_W

_THinh

eb

177

177

0

0



Q7

_TapHuan

177

0



Q7_GuiVB



Valid Khong

Co

Total



Frequency

45

132

177



Percent

25.4

74.6

100.0



Valid

Percent

25.4

74.6

100.0



Cumulative

Percent

25.4

100.0



Q7_PThanh



Valid Khong

Co

Total



Frequency

69

108

177



Percent

39.0

61.0

100.0

113



Valid

Percent

39.0

61.0

100.0



Cumulative

Percent

39.0

100.0



Q7_TBao



Valid Khong

Co

Total



Frequency

176

1

177



Percent

99.4

.6

100.0



Valid

Cumulative

Percent

Percent

99.4

99.4

.6

100.0

100.0



Q7_THinh



Valid Khong

Co

Total



Frequency

166

11

177



Percent

93.8

6.2

100.0



Valid

Cumulative

Percent

Percent

93.8

93.8

6.2

100.0

100.0



Q7_Web



Valid Khong

Co

Total



Frequency

61

116

177



Percent

34.5

65.5

100.0



Valid

Cumulative

Percent

Percent

34.5

34.5

65.5

100.0

100.0



Q7_TapHuan



Valid Khong

Co

Total



N



Valid

Missing



Frequency

8

169

177



Percent

4.5

95.5

100.0



Statistics

Q8

Q8

_Internet

_DThoai

177

177

0

0



Valid

Cumulative

Percent

Percent

4.5

4.5

95.5

100.0

100.0



Q8

_TTiep

177

0



Q8

_VanBan

177

0



Q8_Internet



Valid Khong

Co

Total



Frequency

57

120

177



Percent

32.2

67.8

100.0



Valid

Cumulative

Percent

Percent

32.2

32.2

67.8

100.0

100.0



Q8_DThoai



Valid Khong

Co

Total



Frequency

81

96

177



Percent

45.8

54.2

100.0

114



Valid

Cumulative

Percent

Percent

45.8

45.8

54.2

100.0

100.0



Q8_TTiep

Frequency

76

101

177



Valid Khong

Co

Total



Percent

42.9

57.1

100.0



Valid

Percent

42.9

57.1

100.0



Cumulative

Percent

42.9

100.0



Valid

Percent

65.0

35.0

100.0



Cumulative

Percent

65.0

100.0



Q8_VanBan

Frequency

115

62

177



Valid Khong

Co

Total



N



Valid

Missing



Q9

_RoCS

177

0



Percent

65.0

35.0

100.0



Q9

_TTHC

177

0



Statistics

Q9

Q9

_VgMac _BaoVe

177

177

0

0



Q9

_NgNgua

177

0



Q9

_NangCao

177

0



Q9_RoCS



Valid Khong y kien

Dong y

Hoan toan

dong y

Total



Frequency

5

127



Percent

2.8

71.8



Valid

Percent

2.8

71.8



Cumulative

Percent

2.8

74.6



45



25.4



25.4



100.0



177



100.0



100.0



Q9_TTHC

Frequency

Valid Hoan toan khong

dong y

Khong y kien

Dong y

Hoan toan dong y

Total



Percent



Valid

Percent



Cumulative

Percent



7



4.0



4.0



4.0



59

85

26

177



33.3

48.0

14.7

100.0



33.3

48.0

14.7

100.0



37.3

85.3

100.0



115



Q9_VgMac

Frequency

Valid Hoan toan khong

dong y

Khong dong y

Dong y

Hoan toan dong y

Total



Percent



Valid

Percent



Cumulative

Percent



7



4.0



4.0



4.0



2

129

39

177



1.1

72.9

22.0

100.0



1.1

72.9

22.0

100.0



5.1

78.0

100.0



Q9_BaoVe



Valid Khong dong y

Khong y kien

Dong y

Hoan toan

dong y

Total



Frequency

17

26

113



Percent

9.6

14.7

63.8



Valid

Percent

9.6

14.7

63.8



21



11.9



11.9



177



100.0



100.0



Cumulative

Percent

9.6

24.3

88.1

100.0



Q9_NgNgua

Frequency

Valid Hoan toan khong

dong y

Khong dong y

Dong y

Hoan toan dong y

Total



Percent



Valid

Percent



Cumulative

Percent



7



4.0



4.0



4.0



1

127

42

177



.6

71.8

23.7

100.0



.6

71.8

23.7

100.0



4.5

76.3

100.0



Q9_NangCao



Valid Khong y kien

Dong y

Hoan toan

dong y

Total



Frequency

12

161



Percent

6.8

91.0



Valid

Percent

6.8

91.0



4



2.3



2.3



177



100.0



100.0



116



Cumulative

Percent

6.8

97.7

100.0



Phụ lục 09: Xử lý SPSS để phân tích giá trị trung bình đánh giá của NNT

Descriptive Statistics



DG_TGiao

DG_WebTCT

DG_WebCT

DG_WebKhac

DG_TRoiTCT

DG_TRoiCT

DG_BRon

DG_PThanh

DG_THinh

DG_Bao

DG_HN_TTin

DG_HN_TChuc

DG_HN_TBay

DG_HN_GDap

DG_HN_TDiem

DG_HN_Chung

DG_GDapDT

DG_GDapTT

DG_GDapVB

DG_SuKien

DG_DieuTra

DG_Chung

HaiLong



N

Minimum Maximum

Statistic

Statistic

Statistic

177

2

4

177

2

5

177

2

5

177

2

5

177

2

5

177

2

5

177

2

5

177

2

5

177

2

5

177

2

5

177

2

5

177

2

5

177

3

5

177

3

5

177

3

5

177

3

5

177

3

5

177

3

5

177

3

5

177

3

5

177

2

5

177

3

5

177

3

5



Mean

Statistic Std. Error

3.07

.027

3.55

.053

4.13

.055

3.41

.043

3.60

.053

3.87

.041

3.34

.039

4.03

.041

3.29

.039

3.28

.043

4.23

.041

4.20

.042

4.15

.037

4.20

.039

4.20

.033

4.18

.035

4.50

.041

4.54

.045

4.76

.035

3.55

.040

3.31

.039

4.12

.033

4.02

.015



Std.

Deviation

Statistic

.363

.706

.731

.569

.700

.544

.522

.548

.513

.573

.551

.554

.494

.515

.444

.462

.545

.603

.468

.532

.520

.435

.199



Mean

Statistic Std. Error

4.01

.058

3.02

.052

4.28

.054



Std.

Deviation

Statistic

.769

.690

.715



Descriptive Statistics



BS_GiaoDuc

BS_Game

BS_TongDai



N

Minimum Maximum

Statistic

Statistic

Statistic

177

2

5

177

1

4

177

3

5

Descriptive Statistics



Q9_RoCS

Q9_TTHC

Q9_VgMac

Q9_BaoVe

Q9_NgNgua

Q9_NangCao



N

Statistic

177

177

177

177

177

177



Minimum Maximum

Statistic

Statistic

3

5

1

5

1

5

2

5

1

5

3

5

117



Mean

Statistic Std. Error

4.23

.036

3.69

.065

4.08

.059

3.78

.058

4.11

.059

3.95

.022



Std.

Deviation

Statistic

.482

.864

.787

.778

.780

.298



Phụ lục 10: Xử lý SPSS để phân tích giá trị trung bình đánh giá của cán bộ thuế

Descriptive Statistics



DG_LapKH

DG_TGiao

DG_WebTCT

DG_WebCT

DG_WebKhac

DG_TRoiTCT

DG_TRoiCT

DG_BRon

DG_PThanh

DG_THinh

DG_Bao

DG_HN_TTin

DG_HN_TChuc

DG_HN_TBay

DG_HN_GDap

DG_HN_TDiem

DG_HN_Chung

DG_GDapDT

DG_GDapTT

DG_GDapVB

DG_HopCD

DG_SuKien

DG_DieuTra

DG_KTra

DG_BC_NDung

DG_BC_TDo

DG_ChiDao

Valid N (listwise)



N



Minimum



Maximum



Statistic

54

54

54

54

54

54

54

54

54

54

54

54

54

54

54

54

54

54

54

54

54

54

54

54

54

54

54

54



Statistic



Statistic



N

DG_GDapVB

DG_BC_TDo

DG_GDapDT

DG_BC_NDung

DG_GDapTT

DG_HN_TChuc

DG_HN_TTin

DG_LapKH

DG_HN_GDap

DG_PThanh

DG_ChiDao

DG_HN_TDiem

DG_TRoiTCT



4

3

3

3

2

3

3

3

3

3

2

3

4

3

3

3

4

3

4

3

3

1

1

3

4

3

3



5

5

5

5

5

5

5

5

5

5

5

5

5

5

5

5

5

5

5

5

5

5

5

5

5

5

5



Descriptive Statistics

Minimum Maximum

54

3

5

54

3

5

54

3

5

54

4

5

54

4

5

54

4

5

54

3

5

54

4

5

54

3

5

54

3

5

54

3

5

54

3

5

54

3

5

118



Std.

Deviation



Mean

Statistic

4.63

4.35

4.00

4.41

3.54

4.54

4.37

3.80

4.57

3.59

3.70

4.65

4.69

4.48

4.59

4.54

4.46

4.76

4.69

4.89

3.76

3.69

3.80

4.39

4.72

4.83

4.57



Mean

4.89

4.83

4.76

4.72

4.69

4.69

4.65

4.63

4.59

4.57

4.57

4.54

4.54



Std.

Error

.066

.080

.099

.072

.108

.090

.076

.093

.078

.094

.108

.071

.064

.074

.072

.087

.068

.064

.064

.057

.074

.121

.119

.085

.062

.058

.090



Statistic

.487

.588

.727

.533

.794

.665

.560

.683

.570

.687

.792

.520

.469

.540

.533

.636

.503

.473

.469

.420

.547

.886

.877

.627

.452

.423

.662



Std. Deviation

.420

.423

.473

.452

.469

.469

.520

.487

.533

.570

.662

.636

.665



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Phụ lục 07: Xử lý SPSS để phân tích tần suất (liên quan đến Người nộp thuế)

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