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Figure 13.1- Functional Areas and Applications of Real-Time Extended Business

Figure 13.1- Functional Areas and Applications of Real-Time Extended Business

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Increased Emphasis on Performance Analysis

and Learning for Business Enhancement



 Performance analysis approach identifying performance gaps or

deficiencies and examining training as

one possible solution for the business

units.

 Training departments will need to:

Focus on interventions related to performance

improvement.

Provide support for high-performance work

systems.

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Increased Emphasis on Performance Analysis

and Learning for Business Enhancement

(cont.)

Develop systems for training administration,

development, and delivery that reduce costs

and increase employees’ access to learning.



 Training departments’ responsibilities will

include a greater focus on systems that

employees can use for information on an

as-needed basis.



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Increased Use of Training Partnerships

and Outsourcing Training

 Training departments will increase

partnerships with academic institutions to

provide basic skills training and to

develop customized programs.

 Application service provider (ASP) - a

company that rents out access to

software for a specific application.



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Table 13.3 - Skills for Future

Trainers



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Training and Development From a

Change Model Perspective

 For new training or development

practices to be successfully implemented:

Employees must understand reasons for

change and agree with them.

Employees must have the skills needed to

implement the change.

Employees must see managers and

employees in power positions support the

change.

Organizational structures must support the

change.

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Figure 13.1- Functional Areas and Applications of Real-Time Extended Business

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