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Table 9.1 - Comparison Between Training and Development

Table 9.1 - Comparison Between Training and Development

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Introduction (cont.)

 Why is employee development

important?

To improve quality.

To meet the challenges of global competition

and social change.

To incorporate technological advances and

changes in work design.



9-4



Introduction (cont.)

 Development activities can help

companies reduce turnover by:

showing employees that the company is

investing in the employees’ skill development.

developing managers who can create a

positive work environment that makes

employees want to come to work and

contribute to the company goals.



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Approaches to Employee

Development

 Formal education programs include:

off-site and on-site programs designed

specifically for the company’s employees.

short courses offered by consultants or

universities, executive MBA programs, and

university programs.



 Tuition reimbursement - the practice of

reimbursing employees’ costs for college

and university courses and degree

programs.

9-6



Approaches to Employee

Development (cont.)

 Assessment

Collecting information and providing feedback

to employees about their behavior,

communication style, values, or skills.

Used most frequently to identify employees

with managerial potential, and measure

current managers’ strengths and weaknesses.

Companies vary in the methods and sources

of information they use in developmental

assessment.

9-7



Approaches to Employee

Development (cont.)

 Myers-Briggs Type Indicator (MBTI)

Most popular psychological test for employee

development.

Identifies individuals’ preferences for energy,

information gathering, decision making, and

lifestyle.

It is a valuable tool for understanding

communication styles and the ways people

prefer to interact with others.

9-8



Table 9.4 - Personality Types Used in the

Myers-Briggs Type Indicator Assessment



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Table 9.4 - Personality Types Used in the

Myers-Briggs Type Indicator Assessment



9-10



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Table 9.1 - Comparison Between Training and Development

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