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Figure 2.1 - Evolution of Training's Role

Figure 2.1 - Evolution of Training's Role

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The Evolution of Training’s Role

 Learning – the acquisition of knowledge

by individual employees or groups of

employees who are willing to apply that

knowledge in their jobs in making

decisions and accomplishing tasks for the

company.

 Knowledge – what individuals or teams

of employees know as well as company

rules, processes, tools, and routines.

It is either tacit knowledge or explicit

knowledge.

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The Evolution of Training’s Role

(cont.)

 Explicit knowledge – knowledge that

can be formalized, codified, and

communicated.

 Tacit knowledge – personal knowledge

based on individual experience that is

difficult to explain to others.



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The Evolution of Training’s Role

(cont.)

 Key capabilities needed to implement

learning strategies:

Alignment of learning goals to the business

goals.

Measurement of the overall business impact

of the learning function.

Movement of learning outside the company to

include customers, vendors, and suppliers.

A focus on developing competencies for the

most critical jobs.

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The Evolution of Training’s Role

(cont.)

 Key capabilities needed to implement

learning strategies:

Integration of learning with other human

resource functions such as knowledge

management, performance support, and

talent management.

Training delivery approaches that include

classroom as well as e-learning.

Design and delivery of leadership

development courses.

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Figure 2.2 - The Strategic Training

and Development Process



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The Strategic Training and

Development Process

 Mission – the company's reason for existing.

 Vision – the picture of the future that the

company wants to achieve.

 Values – what the company stands for.

 SWOT analysis – an analysis of the company's

operating environment to identify opportunities

and threats as well as an internal analysis of the

company's strengths and weaknesses.

 The company has to consider its competition.

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Figure 2.1 - Evolution of Training's Role

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