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Hack 30. Use Filters to Control Message Delivery

Hack 30. Use Filters to Control Message Delivery

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Figure2-23.Addingafilter



Figure2-24.TheAddFilterscreenforBWCusers



WhenusingtheFromorSenttofieldstospecifyconditions,youcanmanually

typeastandardemailaddressinthefieldorusetheImportlistbuttontopickthe

emailaddressesfromyourcorporateGlobalAddressListoryourOutlook

Contactsfolder.Tospecifyyourmanager'semailforthisexamplealert,typeitin

theFromfield.



IntheFromortheSenttofields,useasemicolontoseparatemultiple

addresses.Whenmultipleaddressesarespecifiedoneitherofthese

fields,theyare"ORed"togethersotheconditionwillbemetifanyof

theaddressesenteredappearinitsrespectivefieldinanemail

message.



UsetheRecipientTypesfieldtoisolatemessagesthataresenttoyouinacertain

way.UsetheSentdirectlytomeoptiontorequirethatyouremailaddressbe



specificallyspecifiedontheTolinebeforetheactionistaken.Thisisusefulfor

isolatingmessagesthataresentdirectlytoyoufrommessagesthatarriveviaa

distributionlist.Inthisexample,youareprobablymorelikelytowanttohave

yourdevicealertyouwhenamessageissentdirectlytoyou.



2.10.2.SettheActionfortheFilter

Ifthecriteriayou'vespecifiedintheconditionssectionaremet,thenyoucan

choosehowthemessagesarehandled.Tohaveyourdevicecategorizethem

differentlyforalerting,usetheForwardwithLevel1Notificationoption.This

allowsyoutoinstructyourdevicetoalertyouinaspecificwayforthesetypes

ofmessages.

Ifyoudon'thaveanunlimiteddataplan,youmaywanttomakeuseofthe

ForwardHeaderOnlyortheDon'tForwardMessagetotheHandheldoptions.

TheForwardHeaderOnlyoptionsendsonlytheheaderfieldstoyourdeviceat

first.Onceyouopenamessagethat'sbeensentthisway,youwillseetheTo,

Sent,From,andSubjectfieldsofthemessage,butthebodyofthemessagewill

notappear.Instead,you'llseethetextMoreAvailableinthebodyalongwiththe

numberofbytesinthebody.Clickthetrackwheeloncetobringupthemenuand

chooseMoreorMoreAlltoretrievethebodyofthemessage.



NoticethedifferencebetweentheForwardHeaderOnlyoptionand

theDon'tForwardoption:oneoptionforwardsminimalinformationto

yourdeviceandtheotheroptiongivesyounoindicationatallonyour

devicethatamessagewasreceivedinyourinbox.



2.10.3.UseYourDeviceProfilestoSetUpAlerting

Onyourdevice,youcansetupspecialalertingwhenmessagesthatyou've

categorizedasLevel1aresenttoyourinbox.FromtheHomescreenonyour

device,chooseOptions,andthenchooseProfiles.Toeditaprofile,usethe



trackwheeltobringupthemenuandchooseEdit,asshowninFigure2-25.

Figure2-25.Editingyourprofiles



UsethetrackwheeltoselectLevel1messagesandpressEntertoeditthealerting

associatedwiththesemessages.Noticetherearetwosections,showninFigure

2-26:oneforwhenthedeviceisintheholsterandanotherforwhenthedeviceis

outoftheholster.Thereisasmallmagnetintheholsterthatthedeviceusesto

detectwhetherit'sintheholster.Havingseparatealertsforinandoutofholster

isconvenientforspecifyinganaudiblealertwhenyourdeviceisoutofits

holsterandperhapssittingonyourdeskorcounter.

Figure2-26.CustomizingalertsforLevel1messages



Theseoptionsshouldbeself-explanatoryforthemostpart,exceptperhapsthe

RepeatNotificationoption.Thisoptionletsyouspecifywhatthedevicedoesif

you'vereceivedamessageandthennotreadityet.Perhapsyou'velaidyour

devicedowntoexerciseorsleep(surelyyoudon'twearyourBlackBerrydoing

eitherofthese!)andyoureturn.UsingtheRepeatNotificationoptionwillletyou

bealertedwhenanimportantmessagehasn'tbeenattendedto.



Ifyou'reusingaBlackBerryEnterpriseServerortheDesktop



Redirectorfordelivery,thenbydefault,yourmessageswon'tbe

forwardedtoyourdevicewhenit'scradledandconnectedtoDesktop

Manager.ThisbehaviorcanbechangedontheGeneraltabinyour

RedirectorSettings.Ihavereceivedseveralphonecallsinmyday

fromuserswhothinktheBESserverisdownbecausetheyaren't

receivingthetestmessagestheyaresendingthemselveswhensetting

uptheircustomfilters.



Hack31.GetMailfromMultipleAccounts



Whyuseyourunlimiteddataplanforonlyoneemailaccount?

Soyou'vejustgotyourBlackBerryupandworkingandyou'veinstantlyfallenin

lovewithit.Youareexcitedabouthowmuchmoreproductiveyoucanbewithit

justbyhavingaccesstoyouremailwhilenotsittingbehindyourdesk.You'd

reallyliketohavethesamefunctionalityforyourpersonalemailaccountin

additiontoyourcorporateemail,whichyou'veconfiguredyourdevicefor.You

canalwayscheckyourpersonalaccountviatheBlackBerryBrowser,butthat

interfaceisclunkyandnotnearlyasusableasthebuilt-inmailprogram.

You'resohappywithyourcurrentdevicethatyou'veevenconsideredgettinga

seconddevicesoyoucanaccessyoursecondaryemailaccount.Well,don'tgo

spendinganymoneyonanotherdevicejustyet.

ManyBlackBerryusersdon'trealizethattheirdeviceisabletosendandreceive

messagesfrommultiplemailaccounts.Therearemultiplewaystohavemail

deliveredtoyourBlackBerrywithoutinstallingathird-partymailprogram

[Hack#67]andwithoutbuyinganadditionaldeviceandservice.



2.11.1.UsetheBlackBerryWebClient

IfyouareaBlackBerryEnterpriseServer(BES)user,youmaynotrealizethe

extentofyourdevice'susefulness.Fairlyrecently,RIMintroducedthe

BlackBerryWebClient,orBWC,whichallowsyoutosendandreceiveemail

fromaccountsyouconfigurewithoutrunninganysoftwareonyourcomputer

(suchastheBlackBerryRedirector).IfyoualreadyusetheBlackBerryWeb

Clientforemail,didyouknowyoucanaccessupto10emailaccountswithit?

AlthoughtheservicerunsonRIM'sinfrastructure,toaccesstheBlackBerryWeb

Client,youwillneedtogothroughyourwirelessprovider'swebsite.Table2-2

showseachprovider'sportaltotheBWC,eachwiththeprovider'sbrandand



logoweavedintothesite.

Table2-2.MajorU.S.providersandtheirBWCaddresses

Provider



BWCURL



Cingular



https://webclient.blackberry.net/WebMail/Window.jsp?site=cingular



Nextel



https://webclient.blackberry.net/WebMail/Window.jsp?site=nextel



Sprint



https://webclient.blackberry.net/WebMail/Window.jsp?site=sprint



T-Mobile



https://webclient.blackberry.net/WebMail/Window.jsp?site=tmo



TelusMobility https://webclient.blackberry.net/WebMail/Window.jsp?site=telus

Verizon



https://webclient.blackberry.net/WebMail/Window.jsp?site=verizon



OnceyoucreateaBWCaccount,youcanaddyouremailaccountstothe

service.Youcanconfigureupto10accounts,butwhenyousendfromyour

accountusingtheBWC,you'llonlybeabletouseasingleFromaddress.You

can,however,havedifferentReply-Toaddressesthatyoucanchoosefromona

permessagebasis.Figure2-27showstheinterfaceforaddingemailaccountsto

theBWC.

Figure2-27.AddingaccountstotheBWC



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