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Chapter 5. Managing Your eBay Activity with My eBay

Chapter 5. Managing Your eBay Activity with My eBay

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AccessingandUsingMyeBay

YouaccessMyeBayfromanyeBaypagebyclickingtheMy

eBaylinkontheNavigationBar.ThisopensMyeBayintheMy

Summaryview,which(aswe'lldiscussinamoment)presentsa

generaloverviewofallyourcurrentauctionactivity.MyeBay

actuallyoffersseveraldifferentpages,whichyouaccessby

clickingtheappropriatelinkscontainedinthenavigationpanel

alongtheleftsideofthepage.We'lllookateachofthesepages

individually.



MySummaryView

TheMySummaryview,showninFigure5.1,isthedefaultview

whenyouaccessMyeBay.Itconsistsofseveraldistinct

sections:

BuyingReminders,whichpromptsyouaboutactionsyou

needtotakeregardingthoseitemsyou'verecently

purchased.

SellingReminders,whichpromptsyouaboutactionsyou

needtotakeregardingthoseitemsyou'verecentlysold.

MyMessages,whichcontainsimportantmessagesfrom

eBayorfromothersellersandbuyers.

ItemsI'mWatching,whichliststhoseauctionitems

you'veplacedonyourwatchlist.

BuyingTotals,whichsummarizesthoseitemsyou're

biddingonandthoseyou'vewon.



ItemsI'mBiddingOn,whichlistsallitemsyou're

currentlybiddingon.

Item'sI'veMadeBestOffersOn,whichliststhoseitems

you'vemadeabestofferon,forthoseauctionsthatutilize

thisfeature.

ItemsI'veWon,whichlistsrecentauctionsinwhichyou

werethehighbidder.

ItemsIDidn'tWin,whichlistsrecentauctionsinwhich

youwereoutbid.

SellingTotals,whichsummarizesthoseitemsyou

currentlyhaveforsaleorhaverecentlysold.

ItemsI'mSelling,whichlistsallitemsyoucurrentlyhave

forsale.

ItemsI'veSold,whichlistsallitemsyou'verecentlysold.

GeneraleBayAnnouncements,whichincludeslinksto

themostrecenteBaysystemnews.



Figure5.1.TheMyeBayMySummarypage.



[Viewfullsizeimage]



Tip

OneothernicethingabouttheMySummaryviewisthat

youcancustomizeittodisplayasmuchoras

littleinformationasyouwish.JustclicktheCustomize

Summarylinknearthetopofthepagetoremove

sectionsyoudon'toftenuse.



IuseMySummaryasmy"homepage"forallmyeBay

activities.Itpresentsagreatvisualoverviewofallyour

importanteBayactivity,andletsyoulinkdirectlytoindividual

activities.



AllBuyingPage

YouusetheAllBuyingview,showninFigure5.2,tokeeptrack

ofallitemsyou'reeitherbiddingonorwatchingorhavewonor

lost.Thepagecontainsthefollowingsections:

BuyingReminders

ItemsI'mWatching

BuyingTotals

ItemsI'mBiddingOn

ItemsI'veMadeBestOffersOn

ItemsI'veWon

ItemsIDidn'tWin



Figure5.2.TheMyeBayAllBuyingpage.



[Viewfullsizeimage]



TheItemsI'veWonlistisworthanextraglance.Notonlydoes

itlistthoseauctionsinwhichyou'rethewinningbidder,butit

alsoincludesanActioncolumnthatletsyouknowwhatyou

needtodonextforeachitemleavefeedback,viewpayment

status,andsoon.ClickthelinkintheActioncolumntoperform

thataction.

AlsointerestingistheItemsI'mBiddingOnlist,whichpresents

allyourcurrentbiddingactivityeventhoseauctionsinwhich

you'vebeenoutbid.Allauctionsyou'recurrentlywinningarein

green;allauctionsyou'recurrentlylosingareinred.And,at

thebottomofthepage,you'llfindasetoflinkstovarious

buying-relatedservicesontheeBaysite.



AllSellingPage

YouusetheAllSellingPage,showninFigure5.3,tokeeptrack

ofalltheitemsyou'recurrentlysellingorhaverecentlysold.



Thepagecontainsseverallistsofusetosellers:

SellingReminders

ScheduledItems

SellingTotals

ItemsI'mSelling

ItemsI'veSold

UnsoldItems



Figure5.3.TheMyeBayAllSellingpage.



[Viewfullsizeimage]



OneofthethingsIlikeabouttheItemsI'mSellingsectionis

thecolumnfor#ofWatchers.Thislistshowmanypotential

biddershaveplacedyouritemontheirwatchlists;it'sagood

indicationoftotaldemand,andapredictoroflast-minute

sniping.



Note

Ifyou'reusingeBay'sSellingManagerfeature

(discussedinChapter21,"ManagingYourSaleswith

eBaySellingManager"),theMyeBayAllSelling

ViewpageisreplacedbyaSellingManagerview.



LiketheItemsI'veWonlistontheAllBuyingpage,theItems

I'veSoldlistisespeciallyuseful.TheActioncolumnliststhe

nextactionyouneedtotakeforeveryoneofyourclosed

auctions;clickthelinktoperformtheappropriateaction.

AlsousefulistheItemsI'mSellinglist,whichletsyousee,ina

singleglance,thestatusofeverythingyou'recurrentlyselling

oneBay.Allitemsthatcurrentlyhaveabidhigherthanyour

minimumorreservepricearelistedingreen;allitemsthat

haven'tyetreachedtheminimumbidlevelarelistedinred.

And,atthebottomofthepage,you'llfindasetoflinksto

variousselling-relatedservicesontheeBaysite.



MyMessagesPage

TheMyMessagespage,showninFigure5.4,listsallrecent

messagesandannouncementsfromeBay.Clickamessagetitle



toreadthecompletemessage.



Figure5.4.TheMyeBayMyMessagespage.



[Viewfullsizeimage]



Nexttoeachmessageisaniconthatindicatesthestatusofthe

message.Table5.1detailseachofthestatusicons.

Table5.1.MessageStatusIcons

Icon



Status

Unread



Read



Respondedto



Forwarded



Flagged



AllFavoritesPage

TheAllFavoritespage,showninFigure5.5,iswhereyoucan

accessyourmost-usedcategories,searches,andsellers.There

arethreelistsonthispage:

MyFavoriteSearches

MyFavoriteSellers

MyFavoriteCategories



Figure5.5.TheMyeBayAllFavoritespage.



[Viewfullsizeimage]



YoucanadditemstoyourfavoritesbyclickingtheAddlinksto

therightofeachlistAddNewSearch,AddNewSellerorStore,

andAddNewCategory.Fromthere,followtheonscreen

instructionstoaddtheitemsyouwanttoappearontheAll

Favoritespageinthefuture.



MyAccountPage

TheMyAccountpage,showninFigure5.6,iswhereyoucan

manageyoureBayseller'saccountandleavefeedbackabout

specifictransactions.



Figure5.6.TheMyeBayMyAccountpage.



[Viewfullsizeimage]



Tip

TheMyAccountpageisparticularlyusefulbecauseit

containsdirectlinkstosomeofeBay'snormallywellhiddencustomerservicefeatures,includingfeesand

credits,paymentterms,andcreditcardsetup.It'seasier

toclicktheseservicesherethantohuntthemdownon

eBay'sSiteMappage.



TheMyAccountSummarylist,atthetopofthepage,displays

yourlasteBayinvoicetotal,anypaymentsandcreditsmade

sinceyourlastinvoice,andanyfeesaccessedsinceyourlast

invoice.There'salsoasectionthatletsyoupayyoureBayfees



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Chapter 5. Managing Your eBay Activity with My eBay

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