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Part 17. iPod Maintenance and Troubleshooting

Part 17. iPod Maintenance and Troubleshooting

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iPodTroubleshootingSteps



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KeepingYouriPodUp-to-Date

IfyouriPodisbehavingstrangelyorifyoucan'tfindafeature

ormenuthatshouldbethere,youshouldchecktoseethat

youriPod'ssoftwareisup-to-date.YoucanalsocheckApple's

siteforupdatesperiodically,evenwhennothingiswrong.



Start

InaWebbrowser,goto

www.apple.com/support/ipod.

ClicktheiPodSoftwarelinkunderSupportResources.

Youmightneedtoscrolltoreachthelink.Notethatthe

wordingorlocationofthelinkissubjecttochange.



Tip:MacOSXAutoUpdate



TheSoftwareUpdate

featurebuiltintoMacOS

Xalertsyouwhennew

iTunessoftwareis

available.Youarenotified

ofnewiPodsoftwareif

yourMaccontainsany

olderversionofiPod

software.Tocheckfor

newsoftware,choose

Applemenu,System

Preferences,Software



Update,andthenCheck

Now.



EnteryourAppleIDifyouhaveone,andthenyour

password.Ifyoudon'thaveanAppleID,enteranemail

address,yourname,andlocation.

ClickMacOSXorWindowstochooseyouroperating

system.

ClickDownloadiPodSoftwareUpdatetobeginthe

download.

Whenthedownloadiscomplete,double-clicktheiPod

Updaterinstallerandfollowthewizardtoinstalltheupdate.

Windowsasksyoutorestartyourcomputer;MacOSXdoes

not.



Tip:CheckYourVersion



Toseewhatversionof

iPodsoftwareyourplayer

isusing,choose

Settings,Aboutfrom

theiPod'smainmenu.

Comparethisversion



numbertotheonelisted

onApple'swebsiteto

determinewhetheryour

deviceisup-to-date.



Note:Don'tEmailMe



Ifyoudon'twantto

receiveemailfromApple,

uncheckthecheckboxes

onthesoftwareupdater

pagenearwhereyoulog

in.



ConnectaniPodtoyourcomputeraftertheinstallationis

complete(andafterrestarting,ifyou'reusingWindows).

InWindows,chooseStart,iPod,iPodUpdater,iPod

Updater.OnaMac,chooseApplications/Utilities/iPod

SoftwareUpdater/iPodUpdater.

Ifyoursoftwareisoutofdate,clickUpdatetoinstallthe



latestsoftware.Ifyoursoftwareisup-to-date,theUpdate

buttonisdimmed.

End



Caution:CarefulwithRestore

TheiPodUpdaterapplicationincludesaRestorebutton.

RestoringaniPoderasesalldataandreturnsittofactory

defaultsettings.Onlyuseitifyouhavetriedeverything

else,andifyouhaveafullbackupofyouriPod'scontents.



MaximizingiPodBatteryLife

EachiPodmodelcontainsarechargeablebattery.Youcan

improveyouriPod'sperformancebyminimizingexcessbattery

use.HerearesomesuggestionsforextendingyouriPod's

batterylife.



Start

Whenyouremoveyourheadphonestostoplisteningto

musiconyouriPod,pressPlay/Pausetostopplayback.To

conservethebatterywhileawayfromyouriPod,pressand

holdthePlay/PausebuttontoputyouriPodtosleep.

MovetheHoldswitchonthetopoftheiPodtothelocked

positiontoavoidaccidentallyactivatingtheiPodbypressing

buttons.



ToturnoffaniPodshuffle,movetheswitchontherearof

theshuffletotheOffposition.

End



Tip:DisableBattery-HungryFeatures

Setthebacklighttimerfortheshortestamountoftime

withwhichyou'recomfortable.Iftheequalizerisn'tonfor

areason,turnitoff.Keepfrequenttrackchangestoa

minimumwhenyouriPod'sbatteryislow.



Caution:Don'tCompletelyDischargethe

Battery

YouriPod'slithium-ionbatterydoesnotneedtobe

drainedbeforeyourechargeitbecauseitcausesthe

batterytowearoutmorequickly.Completelydischarge

thebattery,however,ifyoususpectbatteryproblems.







KeepingYouriPodCharged

YoucanchargeyouriPodbyconnectingittoyourcomputeror

withanoptionaliPodACadapter.Smartchargingstrategiescan

alsohelppreserveyourbattery.



Start

CheckyouriPod'sbatteryindicatortodeterminewhether

thebatteryislow.

ConnecttheiPodtoyourcomputerortoanACadapter.

LeaveitconnectedforthreehourstofullychargetheiPod.

IftheiPodisconnectedtoyourcomputer,launchiTunes

andclickEjecttounmounttheiPod.IftheiPodisconnected



toanACadapter,simplydisconnectit.

ThedisplayindicateswhethertheiPodisfullychargedor

stillcharging.Youcandisconnectitatanytime.

End



Note:Where'stheACAdapter?

UntilrecentlyAppleincludedanACadapterwithmost

iPodmodels.TheadapterenabledyoutopluganiPodinto

anACoutletwhileawayfromyourcomputer.Youcanstill

getanadapterfromApplefor$29.95.



Note:ChargeinYourCar

Severalcompanies,includingXtremeMac

(www.xtrememac.com),Griffin

(www.griffintechnology.com),andBelkin

(www.belkin.com),offercarchargers.Acarchargerdoes

notrechargeyouriPodasquicklyasanACchargeror

yourcomputer.



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Part 17. iPod Maintenance and Troubleshooting

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