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3 .Upgrading the e-commerce applications
- Internet Banking System (integrated on the BIDV’s Web overflow): in addition
available services such as account inquiry, transaction inquiry, transfer money, pay bills,
search for information rate, bil price...additional new services such as international
remittances, trade finance, disbursement, collection, providing financial advice,
investment deposits ...
- Expand the ATM network to the new network, focused on developing a system
Autobank in key areas: Hanoi, Ho Chi Minh City, Da Nang, Hai Phong…
7.4. Synchronizing data
In addition of ERP modules system, the data of the other applications mentioned
above, the core banking system and service transactions should be accounted for
automatic synchronization and transferred to the ERP system at the end of the day (NH
conducting daily closing windows), ensuring operators are unified data source, service
governance and business.
8. Implementation plan
8.1. Human resources
- Appointed ERP projects Director, establishment one team which task forces
deployed ERP application, the organization responsible for implementing ERP and IT
application programs already mentioned. This group consists of mid-level leaders of the
Committee of technology, Information technology center and other related departments
in the bank.
- BIDV Employees: responsible for building and upgrading programs mentioned
above, is expected to include human capital is the source of board technology and
information technology centers and 30 additional software engineers. Progress
supplements were equally divided over the years, the first 2 years is expected to add an
average of 15 people per year and remain for the next year.
- Outsourcing human resource outsourcing: using the contractor's workforce
provides ERP system.
8.2. Step and timeline to implementation
Coordinate with contractors, partner to prepare for ICT
+ Provide the business requirements, prepare the detailed
to suppy to project leaders.
+ Review, standardize business processes, build a list of
objects to be managed, determine management identified,
the need for information extraction
+ Preparation conditions and technical facilities such as
server systems, communication networks, and peripherals,
storage devices ...
In parallel with the preparation, building up the
application program will pair with ERP systems.
Finish before 2
months when trail
Training staff, system users: implementation in the parallel
customizable system at the request of BIDV.
with 3 steps as above.
Perform system installation, commissioning preparation
operational processes continues to operate out of the error,
the mismatch of the system. Managers Department must
continue to monitor and supervise the operation, proposed
solutions, continue editing system.
Support Technical department to ensure smooth system
operation, perform the specialized work of system
administrators (installation, adjustment, decentralization,
distribution, data storage ...).
Acceptance the system, stable operation and officially
Total impletation project time
8.3. The Budget
Cost of applying ERP system which replacing the
entire application program internal governance ago.
Ngân sách dự kiến
Upgrade The internal credit rating program
Upgrade classified program and evaluate the
customer effectiveness. Develop and implement
focus customer relationship management programs
Implement management focus customer profiles
Implement distribution income and costs programs
Upgrading authentication customer information
Nâng cấp Cổng thông tin nội bộ của BIDV
Upgrading BIDV internal information importal
Upgrading Mobile Banking system
Upgrading Internet Banking system
The hardware device (the device needs additional
ERP system and upgrade applications such as
servers, workstations, firewall devices, backup
storage devices, peripherals are , security system ...)
Provision of funds for hardware items and build
The total estimated cost for the overall planning of IT applications and E commerce was 77.8 billion VND, in which, expected cost about 35 billion VND devices
by BIDV has resources IT infrastructure is very good and meet with the expand demand.
So while implementation of investment plans only additional equipment purchase
necessary, limit the total expected cost hardware accounted for 45% of the estimated
In ending of course, our team would be sent to Dr. Nguyen Van Thoan who are Teacher
courses sincere thanks and wish best for you.
1. Giáo trình Quản trị hệ thống thông tin của TS.Nguyễn Văn Thoan.
2. Tài liệu nội bộ BIDV.
3. Tổng hợp báo cáo các NHTM.
4. Báo cáo thống kê 2011 – Tổng cục thống kê.
5. Website http://www.bidv.com.vn
6. Website http://www.vietcombank.com.vn
7. Website http://www.techcombank.com.vn