Tải bản đầy đủ - 121 (trang)
Phụ lục 4: Phân tích nhân tố các yếu tố tác động lòng trung thành – lần 1

Phụ lục 4: Phân tích nhân tố các yếu tố tác động lòng trung thành – lần 1

Tải bản đầy đủ - 121trang

94



HB1

1.000

HB2

1.000

HB3

1.000

HB4

1.000

HB5

1.000

HB6

1.000

Extraction Method:

Component Analysis.



.662

.727

.583

.474

.636

.710

Principal



Component Matrixa

Component

1

2

IT7

.722

IT2

.713

IT9

.700

IT4

.692

IT1

.687

IT3

.679

IT5

.675

SA4

.654

IT6

.653

IT8

.645

TA6

.644

SA1

.616

TA7

.602

TA8

.596

TA9

.591

SA3

.561

HB4

.535

TA5

.527

HB3

.507

SA2

TA4

TA1

SW2

.553

HB5

.537

SW1

.528

SW3



3



4



5



6



7



95



CH2

HB6

TA3

.560

TA2

HB2

.582

HB1

CH1

CH3

Extraction Method: Principal Component Analysis.

a. 7 components extracted.



-.579

-.547



Total Variance Explained

Extraction Sums of

Initial Eigenvalues

Squared Loadings

Com

ponent Total %

ofCumula Total %

ofCumula

Variance tive %

Variance tive %

1

10.154 29.865 29.865 10.154 29.865 29.865

2

3.410 10.031 39.895 3.410 10.031 39.895

3

1.876 5.517

45.413 1.876 5.517

45.413

4

1.635 4.807

50.220 1.635 4.807

50.220

5

1.539 4.526

54.747 1.539 4.526

54.747

6

1.267 3.727

58.473 1.267 3.727

58.473

7

1.029 3.028

61.501 1.029 3.028

61.501

8

.991

2.916

64.417

9

.945

2.779

67.196

10

.875

2.573

69.770

11

.826

2.429

72.198

12

.803

2.363

74.561

13

.750

2.206

76.767

14

.720

2.117

78.885

15

.618

1.819

80.703

16

.594

1.746

82.449

17

.543

1.598

84.048

18

.512

1.505

85.552

19

.485

1.427

86.979

20

.447

1.314

88.292

21

.421

1.237

89.530

22

.382

1.123

90.653

23

.362

1.066

91.718

24

.351

1.033

92.751



Rotation Sums of Squared

Loadings

Total

%

ofCumula

Variance tive %

6.797

19.991

19.991

2.809

8.260

28.252

2.634

7.747

35.999

2.439

7.175

43.174

2.308

6.787

49.960

2.201

6.475

56.435

1.722

5.066

61.501



96



25

.344

1.011

93.762

26

.322

.946

94.708

27

.314

.923

95.631

28

.292

.859

96.490

29

.259

.761

97.251

30

.236

.694

97.945

31

.211

.621

98.566

32

.180

.531

99.096

33

.165

.487

99.583

34

.142

.417

100.00

Extraction Method: Principal Component Analysis.



Rotated Component Matrixa

Component

1

2

IT2

.803

IT5

.749

IT6

.736

IT1

.735

IT7

.714

IT4

.679

IT3

.674

IT8

.644

TA6

.636

IT9

.626

TA9

.603

TA8

.589

TA7

.581

TA4

.759

TA2

.662

TA3

.605

TA1

.540

TA5

.509

SA1

CH1

CH3

CH2

HB4



3



.793

.740

.692



4



5



6



7



97



SW2

.824

SW3

.799

SW1

.657

HB2

HB3

HB1

SA2

SA4

SA3

HB6

HB5

Extraction

Method:

Principal

Rotation Method: Varimax with Kaiser Normalization.

Component Transformation Matrix

Component 1

2

3

4

1

.744

.358

.312

.200

2

-.524

-.020

.364

.540

3

-.238

.757

.106

-.282

4

.048

-.240

-.290

-.523

5

-.022

.334

-.819

.438

6

-.176

.356

.048

-.309

7

.284

-.056

-.042

.169

Extraction

Method:

Principal

Rotation Method: Varimax with Kaiser Normalization.

Component Score Coefficient Matrix

Component

1

2

3

TA1

-.073

.220

-.026

TA2

-.072

.325

-.072

TA3

.009

.253

.026

TA4

-.068

.367

-.031

TA5

-.035

.222

-.014

TA6

.110

.080

.021

TA7

.041

.064

-.005

TA8

.109

-.062

.077

TA9

.081

-.010

-.027

IT1

.174

-.111

-.038

IT2

.212

-.177

-.005

IT3

.137

-.061

.056



4

.024

.087

-.029

-.051

-.067

-.064

-.197

-.097

-.027

.036

.077

.072



.812

.625

.613

.751

.562

.559



Component



.735

.714

Analysis.



5

6

.255

.320

.359

.124

.301

-.415

.612

.121

.056

.140

-.547

.405

-.194

-.716

Component



7

.114

.396

-.133

.439

.048

.530

.580

Analysis.



5

.128

-.028

.038

-.107

-.108

-.096

-.093

-.157

-.147

-.028

.069

.116



6

.013

-.071

-.206

.039

.150

-.093

.194

.033

.151

-.076

-.178

-.171



7

-.086

.071

-.012

.022

-.038

.117

.073

.217

.041

.123

.014

-.175



98



IT4

.105

-.116

IT5

.143

-.053

IT6

.181

-.023

IT7

.115

.007

IT8

.122

.083

IT9

.077

.036

SA1

-.019

.121

SA2

-.092

-.049

SA3

-.029

-.042

SA4

-.054

-.028

SW1

.010

-.004

SW2

.022

-.028

SW3

-.018

.003

CH1

-.039

-.010

CH2

-.074

.045

CH3

-.003

-.101

HB1

-.014

-.002

HB2

-.005

-.069

HB3

-.070

.034

HB4

-.060

.021

HB5

.018

-.021

HB6

.011

.001

Extraction

Method:

Rotation

Method:

Component Scores.



.046

-.010

-.043

.007

.004

-.005

-.108

.001

-.084

.114

-.122

.093

.007

-.051

-.043

.013

-.019

-.020

.040

.006

.113

.282

-.075

.386

-.060

.383

.400

-.073

.306

.053

.366

-.037

-.164

.022

-.033

-.111

.026

-.022

.169

-.124

-.091

.035

.096

-.080

Principal

Varimax

with



.173

.008

-.238

.080

-.048

-.121

-.039

-.205

.115

.003

.038

.032

-.099

-.096

.021

-.003

.085

-.073

.067

.079

-.025

.004

.475

-.063

.018

.312

-.022

.059

.307

-.110

-.041

-.134

-.005

-.005

-.058

.003

-.126

.056

-.038

-.033

-.064

-.058

-.064

.000

-.043

-.085

-.018

.015

.275

-.002

.204

.442

-.059

.020

.305

.068

-.121

.112

.113

-.022

.041

-.094

.449

-.090

-.050

.472

Component

Analysis.

Kaiser

Normalization.



Component Score Covariance Matrix

Component 1

2

3

4

1

1.000 .000

0.000

0.000

2

.000

1.000

0.000

0.000

3

0.000 0.000

1.000

0.000

4

0.000 0.000

0.000

1.000

5

0.000 0.000

0.000

0.000

6

0.000 0.000

0.000

0.000

7

0.000 0.000

0.000

0.000

Extraction

Method:

Principal

Rotation

Method:

Varimax

with

Component Scores.



5

6

7

0.000

0.000

0.000

0.000

0.000

0.000

0.000

0.000

0.000

0.000

0.000

0.000

1.000

0.000

0.000

0.000

1.000

0.000

0.000

0.000

1.000

Component

Analysis.

Kaiser

Normalization.



99



PHÂN TÍCH NHÂN TỐ - LẦN 2:

KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

Bartlett's

Test

of Approx. Chi-Square

Sphericity

df

Sig.

Communalities

Initial Extraction

TA1

TA2

TA3

TA4

TA5

TA6

TA7

TA8

TA9

IT1

IT2

IT3

IT4

IT5

IT6

IT7

IT8

IT9

SA2

SA3

SA4

SW1

SW2

SW3

CH1

CH2

CH3

HB1



1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000

1.000



.462

.545

.547

.641

.583

.550

.647

.575

.540

.605

.719

.672

.704

.651

.584

.641

.601

.618

.663

.484

.644

.654

.774

.698

.663

.684

.623

.668



.866

4556.690

496

0.000



100



HB2

1.000 .750

HB3

1.000 .578

HB5

1.000 .662

HB6

1.000 .715

Extraction Method: Principal

Component Analysis.

Total Variance Explained

Initial Eigenvalues



Extraction

Sums

Squared Loadings



Com

pone

%

of Cumula

nt

Total

Total

Variance tive %

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27



9.537

3.362

1.840

1.624

1.498

1.264

1.022

.933

.875

.839

.815

.775

.720

.642

.613

.537

.503

.458

.432

.415

.390

.357

.344

.328

.319

.313

.270



29.802

10.506

5.749

5.074

4.681

3.951

3.194

2.916

2.733

2.621

2.548

2.420

2.250

2.007

1.915

1.677

1.572

1.432

1.350

1.298

1.220

1.116

1.076

1.024

.997

.978

.844



29.802

40.309

46.058

51.131

55.813

59.764

62.958

65.873

68.606

71.227

73.775

76.195

78.445

80.452

82.367

84.044

85.615

87.047

88.397

89.695

90.915

92.031

93.106

94.130

95.127

96.105

96.949



9.537

3.362

1.840

1.624

1.498

1.264

1.022



of Rotation Sums of Squared

Loadings

Cumul

%

of Cumula

Total %

of ative

Variance tive %

Variance %

20.973

29.802

29.802 6.711 20.973

29.086

10.506

40.309 2.596 8.113

36.694

5.749

46.058 2.435 7.608

44.251

5.074

51.131 2.418 7.557

51.077

4.681

55.813 2.184 6.826

57.561

3.951

59.764 2.075 6.484

62.958

3.194

62.958 1.727 5.396



101



28

29

30

31



.251

.229

.183

.170



.785

.716

.571

.531



97.734

98.450

99.021

99.552

100.00

32

.144

.448

0

Extraction Method: Principal Component Analysis.



Component Matrixa

Component

1

2

IT7

.728

IT2

.724

IT9

.709

IT4

.699

IT1

.694

IT3

.688

IT5

.681

IT6

.662

SA4

.655

TA6

.654

IT8

.653

TA7

.606

TA8

.604

TA9

.599

SA3

.561

TA5

.541

HB3

SA2

TA1

SW2

.575

SW1

.546

HB5

.545

SW3

.504

CH2

HB6



3



4



5



6



7



102



TA3

.569

TA2

.502

TA4

HB2

.601

HB1

.534

CH1

CH3

Extraction Method: Principal Component Analysis.

a. 7 components extracted.



Rotated Component Matrixa

Component

1

2

IT2

.800

IT5

.765

IT1

.730

IT7

.727

IT6

.724

IT4

.693

IT3

.686

IT8

.663

IT9

.649

TA9

.626

TA6

.592

TA8

.575

TA7

.574

TA4

.750

TA2

.675

TA3

.595

TA5

.538

TA1

.520

SW2

SW3

SW1

CH1

CH3

CH2

HB2

HB3

HB1



3



4



-.552

-.514



5



.826

.792

.638

.785

.732

.712

.828

.630

.628



6



7



103



SA2

SA4

SA3

HB6

HB5

Extraction

Method:

Principal

Rotation Method: Varimax with Kaiser Normalization.

a. Rotation converged in 8 iterations.

Component Transformation Matrix

Component 1

2

3

4

1

.771 .337

.203

.288

2

-.495 -.016

.567

.350

3

-.225 .794

-.212

.103

4

.038 -.138

-.443

-.426

5

-.017 .325

.518

-.773

6

-.190 .361

-.321

.049

7

.268 -.035

.154

-.051

Extraction

Method:

Principal

Rotation Method: Varimax with Kaiser Normalization.



.706

.578

.530



Component



5

6

.238

.311

.363

.118

.272

-.404

.638

.088

-.079

.142

-.514

.440

-.246

-.710

Component



.746

.740

Analysis.



7

.118

.406

-.162

.432

-.038

.520

.579

Analysis.



104



Component

1

2

TA1

-.058 .217

TA2

-.082 .341

TA3

.025 .257

TA4

-.052 .372

TA5

-.082 .247

TA6

.062 .094

TA7

.031 .066

TA8

.093 -.057

TA9

.100 -.013

IT1

.163 -.101

IT2

.203 -.169

IT3

.142 -.057

IT4

.111 -.119

IT5

.154 -.057

IT6

.163 -.007

IT7

.123 .008

IT8

.136 .087

IT9

.093 .038

SA2

-.072 -.066

SA3

-.019 -.056

SA4

-.060 -.031

SW1

.002 .004

SW2

.024 -.024

SW3

-.025 .004

CH1

-.040 -.005

CH2

-.096 .053

CH3

.002 -.096

HB1

-.026 .006

HB2

-.017 -.060

HB3

-.060 .042

HB5

.020 -.017

HB6

.002 .017

Extraction

Method:

Rotation

Method:

Component Scores.



3

4

.029

-.021

.068

-.062

-.033

.034

-.034

-.043

-.108

.000

-.118

.053

-.200

-.006

-.117

.089

-.002

-.043

.031

-.043

.060

.004

.059

.071

-.016

.059

.013

-.041

-.025

.008

.011

-.115

.127

-.092

.113

-.135

.044

-.054

-.013

-.011

.001

.051

.264

.130

.389

-.074

.380

-.054

-.085

.413

.020

.333

-.043

.375

.003

-.154

-.134

-.020

-.018

.024

.025

-.085

-.094

.095

Principal

Varimax

with



5

6

7

.134

-.004

-.075

-.014

-.044

.059

.028

-.237

.020

-.109

.020

.039

-.052

.273

-.119

-.058

.019

.048

-.074

.228

.052

-.148

.064

.208

-.163

.103

.076

-.033

-.059

.112

.062

-.170

.012

.112

-.190

-.155

.179

-.007

-.225

.070

-.075

-.105

-.040

-.170

.098

-.006

.019

.043

-.122

-.135

.048

-.014

.049

-.053

.016

.443

-.051

.032

.294

-.012

.092

.334

-.131

-.037

-.121

-.010

-.014

-.071

.004

-.123

.065

-.054

-.019

-.050

-.049

-.029

.060

-.071

-.082

-.033

.046

.290

.025

.183

.465

-.026

.000

.320

.058

-.112

.027

-.114

.470

-.091

-.036

.480

Component

Analysis.

Kaiser

Normalization.



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Phụ lục 4: Phân tích nhân tố các yếu tố tác động lòng trung thành – lần 1

Tải bản đầy đủ ngay(121 tr)

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